Terms & Conditions
Terms & Conditions
The Website Owner, including subsidiaries and affiliates (“http://www.telispireworld.
Terms & Conditions
Welcome to http://www.telispireworld.
The term 'Telispire Call Tech Private Limited' ‘http://www.
The use of this website is subject to the following terms of use:
· The content of the pages of this website is for your general information and use only. It is subject to change without notice.
· Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
· Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
· This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
· All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
· Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
· From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
· You may not create a link to this website from another website or document without [business name]'s prior written consent.
· Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
SHIPPING POLICY
Delivery Address and Contact Details:
When placing an order with Telispire World, where we are to deliver goods to you, we require a physical street address or a PO Box. However, in certain cases we are unable to ship to a PO Box. In these instances, we will notify you if we are unable to deliver it to the address.
To assist us in processing your order, please also provide your land-line and mobile phone numbers. Please note that an authorised signatory needs to be at the delivery address to sign for and collect the goods, and that photo identification may be requested. If a customer is not at the address at the time of delivery, customer is responsible for followup and possible re-shipping costs.
New Zealand Deliveries (10-14 business days)
Delivery Lead Time : Fast NZ Wide Delivery For delivery to major cities and their surrounding areas, please allow 2-5 working days from date of clearance of payment. For delivery to more remote or rural areas, please allow a further 2-3 days.
Proof of Delivery
Should you require a proof of delivery at any time , please email us on info@telispireworld.com and we will send you a copy.
Delivery Carriers
For New Zealand-wide deliveries we use NZ POST.
Excellent Service and Fast Delivery Guarantee
After an order is placed, you will receive a confirmation email with the full details of your order. Telispire World staff will process your order as soon as possible.
RETURNS POLICY
Telispire World offers a 7 day return policy on items based on manufacturer return policies. For further information not listed, please contact us on 0120 4331994.
Returns may not be accepted without a valid invoice number. For faster service, please have the following information on hand when calling for a return order: customer name, invoice number, serial number and the reason for the return.
•Products Returned Within 7 Days Requirements
All products returned MUST be as new condition, 100 percent complete and contain ALL original manufacturer boxes with the original codes and packing materials, all manuals, blank warranty cards, accessories and any other documentation included with the original shipment. Any variance from these conditions could result in delay or forfeiture of your refund or credit. Telispire World reserves the right to refuse refund or exchange of any item that is not returned in the original packaging nor deemed as not in as new condition.
Cancel policy – The customer can cancel the order within 24 hours after placing the order.
Refund will be processed through same online mode within 10 working days.
Non-Defective Goods Fee
For warranty claims on faulty goods, if we receive a product that is found to be non-faulty, a $50 non-fault fee will be payable or Non-Defective Items Policy may apply, whichever is greater. The customer will have to pay for the shipping cost before the non-faulty item is returned to the customer.
Shipping Charges
Shipping charges on returned items are the customers responsibility, Telispire World will match the shipping method and pay for shipping on replacement or exchange items. Telispire World will not pay for shipping for non-faulty or non-defective items and the customer will pay and organise courier pick-up or other means of return delivery.
Telispire World will only cover the shipping cost of the returned item if the wrong item was sent to the customer.
Defective Goods Policy
DEFECTIVE returns can be returned directly to Telispire World within 30 days from the invoice date, at Telispire World discretion for credit, replacement, exchange or repair.
Manufacturer restrictions do apply and are outlined in our detailed policy. Any item that is missing the stock code will ONLY be replaced with the same item.After 7 days, all manufacturers warranties apply.
Refunds or exchanges are issued after receipt and inspection of returned goods. Refunds or exchanges do not include original shipping and handling charges.
Non-Defective Goods Policy
Although Telispire World is not liable to provide refund or credit note if the customer simply changes their mind or the customer finds the goods cheaper elsewhere, we will accept returns within 7 days from the invoice date.
All NON-DEFECTIVE returns are subject to a 20 percent restocking fee and a credit note will be issued toward future purchases only. Original shipping charges are NOT refunded on returned items.
Telispire World reserves the right to authorize product returns beyond 7 days from the invoice date.